FAQs

. What types of products do you offer?
At Mz Goodie Shop, we offer a carefully curated selection of unique and high-quality products across various categories. Our goal is to provide items that enhance your everyday life, whether you’re searching for a thoughtful gift or a personal treat.

2. How can I track my order?
Once your order is processed and shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order directly on the shipping provider's website for real-time updates.

3. What is your return policy?
We want you to be fully satisfied with your purchase. If you are not happy with your order, you can return it within 30 days of receiving it for a refund or exchange, provided the item is unused and in its original packaging. Please refer to our Return Policy page for more details.

4. Do you offer international shipping?
Yes, Mz Goodie Shop offers international shipping to many countries. Shipping rates and delivery times vary based on your location and will be calculated at checkout. Please note that customs fees may apply, and customers are responsible for any additional charges.

5. How do I contact customer service?
Our customer service team is here to help! You can reach us via email at [Your Contact Email] or through our Contact Us page. We aim to respond to all inquiries within 24-48 hours.

6. Can I change or cancel my order after placing it?
If you need to modify or cancel your order, please contact us as soon as possible. We’ll do our best to accommodate your request if the order hasn’t already been processed or shipped.

7. Do you offer discounts or promotions?
Yes, we occasionally offer special discounts and promotions. Be sure to subscribe to our newsletter and follow us on social media to stay updated on the latest deals and exclusive offers.

8. Are your products eco-friendly or sustainably sourced?
We strive to curate products that meet high standards of quality and sustainability. Many of our items are sourced from suppliers who prioritize eco-friendly practices. Check individual product descriptions for more details.

9. What payment methods do you accept?
We accept a variety of payment methods, including major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment options.

10. How do I stay updated on new arrivals?
To stay informed about new products, promotions, and updates, sign up for our newsletter and follow us on our social media channels.